Frequently asked questions
Straight answers about Sabana Leather and our Colombian leather goods: leather, prices, shipping, returns, repairs and care. We sell direct from Bogotá at fair prices. Our flagship, the Sabana Crossbody, is full-grain vegetable-tanned cowhide, made by hand in Restrepo for £119. Free shipping to the US and UK, duties paid. Can't find your question? Send us a message.
General
Is the Sabana Crossbody real leather?
What does “Sabana” mean?
Where is the Sabana Crossbody made?
Who runs Sabana Leather?
Why does it cost £119?
The bag
How big is the Sabana Crossbody?
How long is the strap?
Is it lined? What's inside?
What colors does it come in?
What comes with my bag?
What is the hardware made of?
Shipping and returns
Can I cancel my pre-order?
Do I pay duties or import taxes?
Do you repair bags?
How much is shipping?
What is your return policy?
When will my order arrive?
Care